LynneGO Art offers customers a 7- day return period from the time the purchaser receives delivery of the artwork. Should they change their mind once they see the artwork in person, the purchaser must email LynneGO Art their request to return the art with a reason stating why they wish to return the work. The request will then be reviewed and is subject to approval by LynneGO Art before a return is processed.

If the customer’s return is approved, the artwork must be repackaged as it was when delivered to them, and LynneGO Art will arrange for the work to be picked up and returned to the artist. The cost of return shipping will be covered by the purchaser (unless otherwise agreed upon) and subtracted from the amount refunded once the art has been delivered back to the artist.

The artwork must be able to be collected for return within a reasonable timeframe, that is within 10 business days of contact with LynneGO Art in regard to the return of art. Unless otherwise agreed to by LynneGO Art.

If the art is returned in any condition less than when it was sent originally, the purchaser will have any additional costs subtracted from their refund.

Returns are not available for items damaged in shipment. These will be covered as part of the insurance attached to the delivery, and the purchaser will be covered for any damaged art bought from the LynneGO Art website.

Any additional cost for additional custom framing of an artwork will not be refunded.